1. Information We Collect

We may collect and process the following types of personal information:

1.1 Information You Provide

• Name

• Email address

• Phone number

• Home or project address

• Enquiry or message details submitted via our contact form

• Any other information you provide during consultations, quotations, or project discussions

1.2 Information Collected Automatically

When you browse our website, we may automatically collect:

• IP address

• Browser type and version

• Device information

• Pages visited and time spent

• Cookies and tracking technologies for analytics and performance

1.3 Information from Third Parties

We may receive information through:

• Social media interactions (Facebook, Instagram)

• Publicly available sources

• Partners or subcontractors involved in your renovation project

2. How We Use Your Information

We use your personal information to:

• Respond to your enquiries and provide quotations

• Schedule site visits, consultations, and renovation works

• Deliver our interior design and renovation services

• Manage project communication and updates

• Process payments and financial documents

• Improve website performance and user experience

• Send marketing updates, promotions, or design inspirations (only with your consent)

• Comply with legal, regulatory, and business obligations

3. Sharing Your Information

We do not sell your personal data. We may share your information with:

• Our team of designers and project consultants

• Qualified craftsmen, contractors, or partners necessary for project execution

• Service providers such as IT support, hosting companies, or analytics tools

• Regulatory authorities when required by law

• Third-party platforms you choose to engage with (e.g., Facebook, Instagram, WhatsApp)

All third parties are required to handle your information responsibly and securely.

4. Cookies & Tracking Technologies

Our website may use cookies and similar tools to:

• Enhance browsing experience

• Remember preferences

• Analyse website traffic and performance

You may disable cookies through your browser settings, but certain website features may not function fully as intended.

5. Data Security

We take reasonable technical and organizational measures to protect your personal data from:

• Unauthorized access

• Loss or misuse

• Alteration or disclosure

Although we strive to safeguard your information, no transmission method over the internet is completely secure. We encourage users to share information responsibly.

6. Data Retention

We retain your information only for as long as necessary to:

• Fulfill the purpose it was collected for

• Complete ongoing or future renovation projects

• Meet legal, accounting, and regulatory requirements

When data is no longer required, it will be securely deleted or anonymised.

7. Your Rights

Depending on applicable laws, you may request:

• Access to your personal data

• Correction of inaccurate or outdated information

• Withdrawal of consent for marketing communications

• Deletion of your data (where legally permissible)

To exercise your rights, please contact us at:
Innerglow Design Pte Ltd
400 Balestier Road, #01-44, Balestier Plaza, Singapore 329802

Or email your request to [your company email] (insert your contact address).

8. Third-Party Links

Our website may contain links to external websites or social media platforms.
We are not responsible for the privacy practices or content of these third-party websites. Users are encouraged to review their respective privacy policies.

9. Updates to This Policy

We may update or amend this Privacy Policy from time to time.
Changes will be reflected on this page with an updated revision date. Continued use of our website constitutes acceptance of the updated policy.

10. Contact Us

If you have any questions regarding this Privacy Policy or how we handle your data, please contact us:

Innerglow Design Pte Ltd
400 Balestier Road, #01-44,
Balestier Plaza, Singapore 329802
Phone: 9181 8348, 6258 5589
Email: innerglowdesign@gmail.com